Common Good Leadership in Business School Students at a Private University in Puebla, Mexico

This article presents a quantitative study to evaluate common good leadership in business school students in a private university in Puebla, Mexico. UPAEP University has recently developed a new educational model with common good pedagogy as its core. The study conducted was non-experimental, cross-sectional, and descriptive. The application of the Common Good Leadership Scale (GCLS), based on the SERVQUAL methodology, was used to collect information regarding the ideals of common good leadership and the real actions that students have performed. In all, 716 responses were obtained. Results show a gap between what students consider should be in the interest of the common good and what they do to achieve it. The most significant differences can be found in the resilience dimension.