Emotional and organizational competency for success at work: A review

In the present paper is aimed to introduce the theories on competencies from the historical roots of this theme to newer and more innovative approaches. Starting from the first competency model made up by David McClelland, which has inspired the studies held up by David Goleman about Emotional Intelligence, Spencer and Spencer introduce the concept of best performers and their characteristics. At last, one final view of what capabilities talented workers should have is given by Giorgi and Majer, who take up Goleman’s idea of Emotional Intelligence and expand it specifically to the working field naming their theory Organizational Emotional Intelligence. As a result, this paper is to be intended as a review of emergent models of competency at work which are useful to understand what characteristics should be owned by talented and intelligent workers who, as a consequence, are an important part and investment of modern and innovative organizations.